Cloud Pen Shipping Policy
Cloud Pen Shipping policy
Orders shipped within 1-3 business days from the date of order. We do not ship on the weekends.
A confirmation email will be sent to you notifying you when your order has shipped along with a tracking number and estimated delivery time.
Shipping methods vary depending on shipping destination.
Orders placed Monday thru Friday 2:30pm PST Ship within 24 hours to 48 hours
Orders placed Friday 2:31pm PST to Sunday Ship out the following Monday*.
*Including orders placed FedEx Standard Overnight® and FedEx 2Day®
FedEx Ground® delivered in approximately 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii.
FedEx 2Day® delivered two-day delivery by 4:30 p.m. to most areas (by 7 p.m. to residences).
FedEx Standard Overnight® Delivery the next business day in the afternoon by 3 p.m. to most areas and by 4:30 p.m. to some rural areas (by 8 p.m. to residences)Available throughout all 50 states (Hawaii outbound only)
USPS First-Class Mail® delivered in approximately 1-7 business days within the contiguous U.S.; 4-8 business days to and from Alaska and Hawaii.
We currently only ship to the USA and Canada. Canada and PO Box Shipments will only be sent via USPS First-Class Mail®. Sign up for our Newsletter for change in policy.
If you receive any damaged goods report it to us immediately at firstname.lastname@example.org
We do our best to ensure your package is delivered to you securely, we ask that you check your package thoroughly. Contact us at email@example.com within 3 days of the incident.